Shipping policy
1. Order Processing Time
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Orders received before 12 PM will be dispatched on the same day.
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Orders received after 12 PM will be dispatched on the next business day.
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You will receive an order confirmation email once your order is placed.
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If there is a delay due to high demand or unforeseen circumstances, we will notify you via email.
2. Shipping Rates & Delivery Estimates
We offer shipping at a general rate between ₹70 to ₹90, depending on the location.
3. Shipping Method
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We provide a single delivery method for all orders, as facilitated by Shiprocket.
4. Order Tracking
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A tracking link will be shared via email/SMS once your order is shipped.
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Please check with Shiprocket for tracking details.
5. Damages & Lost Packages
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If your package is received in a damaged condition, you are eligible for a replacement of the ordered product.
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We are not responsible for lost packages handled by the delivery partner. In case of such an issue, customers must reach out to the delivery partner directly.
6. Contact Us
For any shipping-related queries, please contact us at:
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Email: customercare@brucedragon.com
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Phone: 9606904576